Support

Shipping policy

Delivery is currently only available within Australia, without the need to contact us for a quote.
Shipping is free for all orders over $24.00, however please note a shipping fee of $10 applies to any orders with a total value under $24.
Orders are dispatched within 24 hours of receipt or the next working day (unless otherwise advised) and orders placed before 2pm Monday to Friday will generally be dispatched that day. As soon as your order is dispatched, you will receive a confirmation email and a tracking number. You can track your order by logging onto the below website and entering in your tracking number.
https://trackandtrace.aae.com.au/
Please allow 1-3 business days in metropolitan areas and 3-5 days in regional areas for delivery. We use Australian Air Express or Toll Ipec for our shipping and delivery. If you do not receive your parcel after five working days, please contact us at info@tuckersnatural.com.au we will contact you as soon as we can.
https://online.toll.com.au/trackandtrace
If there is an item missing in your order or you have received an incorrect item, please contact us at info@tuckersnatural.com.au we will contact you as soon as we can.
Please note parcels can only be delivered if someone is present to accept delivery. If you are not there to receive your parcel then it will be taken to the nearest Australian Air or Toll Depot. There is a re-delivery fee of $10 which must be paid by the customer in order to receive your parcel again if not collected.

Overseas Orders : Please contact Tucker?s Natural on .(JavaScript must be enabled to view this email address) for a quote.